Just because you don’t see a librarian sitting at the reference desk, does not mean we are not there to help. The library has many virtual reference tools to help you with your research. For example, you can always email the library at firstname.lastname@example.org. You can also look through our extensive FAQ list to see if your question has previously been answered. You can find our FAQs at askthelibrary.brooklaw.edu. You can also browse through our research guides to see if we have created one to address the issue you are researching. You can access a list of the library’s research guides at guides.brooklaw.edu.
If we are not sitting at the reference desk, but you see the chat symbol on BLSConnect or the Library’s webpage, click on it to contact a reference librarian for help. You can also text us at 718-734-2432. And of course, often times, we are only a phone call away at 718-780-7567. If a librarian is not available to help at that time, one will get back to you as soon as she is available. Reference librarians generally answer reference questions, Monday – Thursday from 9 am-8 pm and on Saturday from 12 pm – 5 pm.