Recently, the library went live with a new automated interlibrary loan service called ILLiad. ILLiad is designed with the user in mind. After a user has registered an account and established a username and password, they can access a personalized interface through the web. The interface allows patrons to submit and review requests for materials, monitor the status of their requests, renew materials, and receive electronic versions of articles posted to a patron’s personal website. The library hopes that this service will better serve students and faculty by shortening the time articles are received and by making the borrowing of materials from other libraries a more transparent process.